KongHQ is seeking a visionary Director of Scaled Customer Success to redefine how we support, retain, and grow our expanding global commercial base. This digital-first architect will blend human expertise with automation and AI to deliver world-class API connectivity and business value.
You will lead a global team of CSMs, design a scalable one-to-many strategy, and automate onboarding and adoption for thousands of users while introducing AI-driven tools for a personalized, high-touch feel at
#J-18808-LjbffrDirector, Global Scaled CS — AI-Driven, Digital-First in Location not specified at Unknown Company
This position is listed as full time and onsite.