Director, Global Patient Safety - Business Office

• Define and communicate the GPS vision and strategy in alignment with enterprise goals and business priorities
• Serve as a strategic thought partner to the SVP of Global Patient Safety regarding PV strategy, and operating model
• Act as a strategic connector across GPS teams to enable execution of GPS vision, strategy and priorities
• Lead strategy and governance for the Global Capabilities Center (GCC) across GPS functions, aligning scope, resourcing, and metrics to GPS priorities and enterprise objectives, to expand PV capacity and drive measurable outcomes
• Lead development of annual department operating plans and strategic roadmaps for GPS
• Drive operational excellence in collaboration with GPS leaders, through benchmarking and continuous improvement
• Partner with GPS interfacing functions to enable PV operational alignment
• Collaborate with GPS leadership on goal setting, initiative tracking, and performance dashboards
• Lead delivery of key GPS functional meetings (e.g., GPS Leadership Team, All Hands, Mid-Year meetings).
• Prepare and maintain regular delivery of GPS communications
• Organize and manage mid-year and year-end talent calibration exercises in collaboration with stakeholders and HR Business Partners (HRBPs)
• In partnership with RA GPS DQ Strategy and Operations and Portfolio Management, establish operational portfolio forecasting for GPS
• Lead resource planning and optimization across GPS functions (internal staffing, GCC expansion, vendor utilization) in partnership with stakeholder functions (e.g., Vendor Relationship Management, GD Resource Management, RA GPS DQ Strategy Planning & Operations, and Portfolio Management)
• Collaborate cross-functionally in support of GPS with Development Services & Operational Excellence (DS&OE) team, and Learning Center of Excellence (LCoE) functions.

Requirements

• Minimum Bachelor’s Degree (Advanced Degree preferred) in business, strong preference for degree in life sciences or healthcare
• 12+ years of relevant PV planning and operations experience in the pharmaceutical area and specific industry experience in managing and providing oversight of operations within a global patient safety organization highly preferred
• Proven ability to lead and develop a diverse remit in a constructive, goal-oriented environment, with continuous improvement and innovation mindset
• Demonstrated pharmacovigilance (PV) and Safety Risk Management (RM) expertise, including end-to-end safety processes, regulatory expectations, and cross-functional governance within a global patient safety organization
• Demonstrated problem-solving with the ability to “flex” across different complexities, business situations and cross functional partners of GPS
• Proven ability to drive results through strong cross-functional partnerships and stakeholder engagement
• Demonstrated ability and track-record to lead PV operational and planning initiatives with excellence, including governance activities
• Highly detail-oriented, ensuring accuracy, consistency, and quality across deliverables, documentation, and communications, while maintaining strategic perspective.

Core Competencies

Demonstrates expertise in Pharmacovigilance (PV) and Safety Risk Management (RM), with a strong focus on operational excellence and strategic alignment within a global patient safety organization. Proven ability to lead cross-functional initiatives, drive results, and foster stakeholder engagement while maintaining high standards of accuracy and quality.

Highest-signal resume keywords

• Pharmacovigilance (PV) Expertise
• Safety Risk Management (RM)
• Operational Excellence
• Cross-Functional Collaboration
• Stakeholder Engagement

Hard Skills

• PV Planning
• Operations Management
• Regulatory Compliance
• Governance Activities
• Portfolio Forecasting
• Resource Planning
• Strategic Roadmap Development
• Performance Metrics
• Continuous Improvement
• Benchmarking

Soft Skills

• Problem-Solving
• Goal-Oriented Leadership
• Detail-Oriented
• Communication
• Collaboration

Industry Keywords

• Global Patient Safety
• Pharmaceutical Industry
• Life Sciences
• Healthcare
• Operational Alignment