Director, Global Financial Operations

Overview

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. The organization supports programs such as Future of Medicine and Difference Makers, which make advanced health screenings and research opportunities accessible to communities worldwide and empower local leaders to expand community health and wellbeing efforts.

To learn more about Care Access, visit

Role Summary

The Director, Global Financial Operations is a strategic and operational leadership role responsible for overseeing and optimizing the core financial processes that drive organizational performance. This position leads all aspects of financial operations, including Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, ensuring alignment with business objectives, regulatory compliance, and financial integrity. The Director partners closely with executive leadership, finance and accounting teams, and cross-functional stakeholders to deliver robust financial systems, data-driven insights, and scalable operational excellence.

How You''ll Make An Impact

• Oversee and optimize Financial Transactional Operations (AP, AR, Revenue) including the full lifecycle of AP, AR, and Revenue processes to ensure accurate billing, timely collections, proper disbursements, and compliant revenue recognition.
• Drive efficiency and accuracy across invoicing, collections, payment processing, and revenue workflows through system enhancements and policy enforcement.
• Lead initiatives to streamline financial operations using ERP tools and automation, reducing manual effort and minimizing errors.
• Identify and implement best practices to improve workflow efficiency and scalability across transactional functions.
• Manage and optimize financial systems to support real-time visibility and robust reporting on operational performance and cash flow; ensure accurate data capture and financial integration across systems to support month-end close and audits.
• Build, lead, and mentor a team of financial operations professionals with clear goals, accountability, and career development pathways; foster a culture of collaboration, ownership, and continuous improvement.
• Serve as the key liaison between Finance and departments such as Sales, Legal, Supply Chain, and Operations to align financial processes with business activities; partner with Accounting and FP&A teams to ensure seamless integration between operational finance and broader financial planning; ensure adherence to regulatory standards, internal controls, and audit requirements across all financial operations; optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity; provide insights to support budgeting, forecasting, and financial planning efforts; partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution.

The Expertise Required

• Financial Operations Expertise: Deep understanding of AP, AR, and Revenue Operations, including billing, collections, disbursements, and revenue recognition principles; proven experience designing and managing scalable financial workflows, including process documentation, internal controls, and compliance protocols.
• Operational Systems and Automation: Proficient in leveraging ERP platforms (e.g., NetSuite, SAP, Oracle) to drive operational efficiency, reporting, and integration across departments; familiarity with financial automation tools, billing systems, and workflow platforms to improve accuracy, reduce manual tasks, and support growth.
• Cash Flow and Working Capital Management: Strong command of cash flow forecasting, working capital optimization, and best practices for managing payment cycles and collections; ability to balance liquidity needs with operational demands and vendor/customer relationship considerations.
• Leadership and People Management: Demonstrated success in building and leading high-performing teams, with a focus on empowerment, accountability, and professional growth; skilled in resource planning, goal setting, and performance management to drive alignment and efficiency.
• Cross-Functional Collaboration: Strong ability to partner with internal teams including Sales, Procurement, Legal, and Accounting to ensure financial operations are aligned with business goals and contractual obligations; experienced in leading cross-functional initiatives that require operational insight, change management, and clear communication.
• Analytical and Process-Oriented Thinking: Exceptional analytical skills to assess financial performance, identify trends, and make data-driven decisions; process-minded with a passion for continuous improvement, capable of identifying operational bottlenecks and implementing sustainable solutions.
• Communication and Influence: Excellent communication skills to present operational insights to executive leadership and articulate complex processes clearly to non-financial stakeholders; strong business acumen and the ability to influence strategic decisions by translating operational metrics into organizational impact.

Certifications, Education, And Experience

• CPA preferred; candidates with significant experience in financial operations leadership will be considered without certification.
• Required: Bachelor’s degree in Finance, Accounting, Business Administration, or related field; minimum of 8 years of progressive experience in financial operations, including 3–5 years in a leadership role overseeing AP, AR, and/or Revenue Operations; demonstrated expertise in managing transactional finance functions including billing, collections, cash application, AP, and AR; strong understanding of financial operations processes, internal controls, compliance requirements, and policy implementation; hands-on experience with ERP systems such as NetSuite, SAP, Workday, or Oracle; proven ability to lead and develop high-performing teams; excellent analytical, organizational, and problem-solving skills; excellent communication and collaboration abilities across Finance, Sales, Procurement, and IT.
• Preferred: Proven track record in a senior financial operations leadership role with direct accountability for AP, AR, and/or Revenue operations; experience building and scaling financial operations in high-growth environments; ERP system implementations or major financial technology upgrades; familiarity with global operational finance and cross-border transaction workflows; experience implementing or optimizing a Purchase Order process; deep knowledge of end-to-end order-to-cash and procure-to-pay processes; exposure to M&A activities; comfortable leading analytics, reporting, and KPI development.

How We Work Together

• Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
• Travel: This is a remote position with less than 10% travel requirements.
• Physical demands: The ability to use keyboards and other computer equipment.

Compensation and Benefits

The expected base salary range for this role is $130,000 - $180,000 USD per year for full-time team members. In addition to base salary, this role is eligible for an annual discretionary bonus as part of its overall cash compensation.

• Paid Time Off (PTO) and company-paid holidays
• 100% employer-paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company-paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan with company match

Diversity & Inclusion

We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.

Notices

If you need an accommodation to apply for a role with Care Access, please reach out to:

Mandatory Employer Disclosures: Illinois, Connecticut, Arizona, Georgia, Indiana, North Dakota, Massachusetts, Rhode Island, and Maryland notices apply as described in the original posting.