Job Details
Location: 870 S Governors Ave - Dover, DE
Position Type: Full Time
DUTIES OF POSITION
The Director is a qualified full-time employee appointed by the Ownership/Governing Body to administer, direct, and coordinate all administrative and financial activities of the home care agency.
KEY RESPONSIBILITIES (DIRECTOR)
- Supervises the entire organizational operation and assures appropriate staff supervision during all operating hours.
- Plan, organize, direct, and evaluate operations to ensure adequate and appropriate services.
- Will always be available to consumers during the operating hours of the agency (REG 3.9).
- Implement Governing Body directives and organizational policies and procedures.
- Assure agency compliance with established policies and procedures (REG 4.1.4).
- Comply with applicable laws and regulations.
- Conducts, or delegates to qualified staff, the initial home visit and consumer evaluation (REG 5.2.1).
- Conducts, or delegates to qualified staff, a follow-up home visit at regular intervals based on the consumers’ condition or needs, but no less than every ninety (90) days (REG. 5.2.4).
- Conducts, or delegates to qualified staff, a follow-up home visit when the needs of the consumer change which indicates a revision in the service plan as needed (REG 5.2.5).
- Recruit, employ and retain qualified personnel to maintain appropriate staffing levels.
- Establish and maintain effective channels of communication with the Governing Body.
- Ensure staff development including orientation, in‑service education, and continuing education.
- Direct and monitor organizational performance improvement activities.
- Ensure appropriate staff supervision during all operating hours.
- Completes performance evaluations on subordinate staff in accordance with Agency policy.
- The Agency Director must ensure that the personal assistance services agency adheres to its policies and procedures.
- Complete pre‑employment checks per Agency policy.
- Has full authority and responsibility to plan, staff, direct and implement at the programs and manage the affairs of the agency.
- Ensure that policies are reviewed and dated annually and revised as necessary (REG 4.3.3).
- Other duties as assigned, in a professional manner.
CONTINUING PROGRAM EVALUATION
- Participate in the review, analysis, and appraisal of the effectiveness of the total Agency program.
- Evaluate service policies and functions and recommend proposals for changes or study of problems which affect the Agency.
- Implement all utilization review activities, including coordination and timely implementation of corrective action plans and controls.
JOB CONDITIONS
- Position is stressful in terms of meeting deadlines.
- Position requires minimal lifting of office records and printouts.
- Position is primarily a desk job with essentially involves sitting, standing, stooping, and walking, as well as an inordinate amount of telephone communication.
- Travel is required, by car or airplane to local or state seminars, conferences, or meetings.
- The ability to communicate well, both verbally and in writing, is required.
QUALIFICATIONS
- A Bachelor degree in health administration or similar field of study.
- At least two (2) years of supervisory experience in healthcare or home care.
- Must meet initial and ongoing educational requirements as stipulated by the State.