K&L Gates seeks a Director, Digital User Experience to lead the strategy and operating model for the firm's end-user technology experience, unifying support across Global Service Desk, deskside teams, document processing, and Digital Workplace Engineering.
This role partners with security, enterprise apps, and business leadership to advance AI-enabled service delivery, measure outcomes with EUEM/DEX programs, and drive adoption of Microsoft 365 and collaboration tools across the global offices.
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