JD Power is seeking a Director of Digital Retail Customer Success to lead CS strategy for 700 dealer customers. You will drive retention, expansion, and adoption across the dealer base, partnering with Sales, PS, and Product to deliver value and strong customer outcomes.
The role requires 7–10 years in Digital dealership management and 7+ years of CS leadership, with a focus on measurable business results and customer advocacy. Remote-USA role with executive impact.
#J-18808-LjbffrDirector, Digital Retail Customer Success Remote Growth in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.