Bob’s Discount Furniture is seeking a Director of Customer Support Operations to lead in‑house and third‑party contact centers, delivering exceptional service and driving performance. This role directs end‑to‑end operations, vendor management, technology optimization, and a culture of high performance.
The role requires building on data and insights to improve KPIs, and leading a team of center managers toward a world‑class customer experience.
#J-18808-LjbffrDirector, Customer Support Operations & Performance in pa at Unknown Company
- Typical pay
- $39,780–$58,290
For context, most customer service representatives earn between $39,780–$58,290 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.