Bob’s Discount Furniture is seeking a Director of Customer Support Operations to lead both in-house and third-party contact centers. The role focuses on end-to-end operational oversight, performance analytics, and vendor relationships to drive high-quality customer service and strong KPIs.
The position emphasizes people leadership, process optimization, and a culture that values accountability and a customer-first mindset.
#J-18808-LjbffrDirector, Customer Support & Center Operations in manchester at Unknown Company
- Typical pay
- $39,520–$62,400
For context, most customer service representatives earn between $39,520–$62,400 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.