Hearst Magazines is seeking a Director, Customer Experience & Subscription Operations in New York City. You will shape strategy, systems, and processes powering subscriber experiences to drive retention and operational excellence across our subscriptions business.
The role leads third-party service teams, develops policies, implements AI workflows, and partners with cross-functional teams to optimize CX and revenue recognition.
#J-18808-LjbffrDirector, Customer Experience & Subscriptions in new york at Unknown Company
This position is listed as full time and onsite.