Mactac North America, headquartered in Stow, Ohio, seeks a Director of Customer Service to transform the organization into a strategic advantage. You will build systems, talent, and culture to deliver a world-class customer experience and elevate the team from transactional support to proactive, insight-driven leadership.
You will drive platform development, process standardization, and cross-functional alignment while setting KPIs and coaching for continuous improvement.
#J-18808-LjbffrDirector, Customer Experience & Service Platform in stow at Unknown Company
This position is listed as full time and onsite.