Unknown Company

Director, Customer Experience & Service Excellence

bowling green, oh • Posted 2 weeks ago
Onsite Contract Management & Operations

Betco-Corporation is seeking a Director of Customer Service to lead the Customer Service Team and align its activities with company objectives in Ohio. You will staff, train, coach, and manage budgeting, performance, and policy adherence while driving margin growth and accountability through measurable results.

The role emphasizes collaboration across departments, implementation of new software, and continuous improvement in customer experience, pricing awareness, and contract understanding.

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Director, Customer Experience & Service Excellence in bowling green at Unknown Company

This position is listed as contract and onsite.

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