Director, Customer Experience & Growth (Hybrid)

Sauce is seeking a seasoned Director of Customer Experience to own the full client journey from onboarding to retention, reporting to the CEO and based in NYC with 3x+ in-person days. You will unify CS and Support into a single CX function, build regional teams, and serve as the voice of the customer in product development and sales.

You will drive a health-score ecosystem, partner with Product, and prototype dashboards and automations to scale excellence in a high-urgency restaurant tech