NYC Health + Hospitals is seeking an Associate Director, Contact Center Service Delivery to lead the Contact Center’s initiatives across patient, provider and clinical appointment needs.
You will collaborate with clinical and administrative leaders to roll out new projects, ensure KPI-driven performance, and drive improvements in patient experience within a large public health system.
#J-18808-LjbffrDirector, Contact Center Excellence in new york at Unknown Company
This position is listed as full time and onsite.