Responsibilities
- Partner with Lean-Agile leaders to align connectivity strategy with value stream and enterprise objectives
- Define and own the vision, outcomes, and long‑term direction for API and EDI value delivery
- Articulate a compelling strategic vision and build alignment across business and technology leaders
- Engage executive leadership and major clients to influence enterprise strategy
- Own and track OKRs, KPIs, and performance metrics for the connectivity value stream
- Analyze results and develop action plans to improve value delivery and adoption
- Identify and evaluate strategic business opportunities aligned with enterprise priorities
- Identify, manage, and mitigate business risks, dependencies, and constraints
- Ensure reliable and efficient value stream delivery while maintaining client experience and operational stability
- Deploy resources across teams to resolve issues and sustain delivery
- Drive enterprise EDI and API strategy across Sun Life's Group Benefits ecosystem
- Develop scalable, repeatable connectivity models that support seamless integration with the benefits’ technology landscape
- Gather feedback from clients, brokers, technology partners, and internal stakeholders
- Lead organizational change initiatives supporting platform‑oriented, value‑driven API and EDI delivery
Requirements
- 7+ years of experience in a senior management or business strategy role
- 10+ years of experience in the group insurance business with focus on connectivity, technology, or digital solutions
- Bachelor’s degree in business management or technical field (or equivalent years of experience in group insurance)
- Strong leadership, management, and strategic planning skills
- Excellent communication, negotiation, and problem‑solving skills
- Experience with agile development practices and tools such as Jira and Confluence
- Strong relationship management and analytical skills
- Demonstrated ability to influence and develop effective internal and external business relationships
- Excellent verbal, presentation, and written communication skills
- Ability to work in a deadline‑oriented environment with multiple priorities
- Ability to work independently with minimal supervision
- Demonstrated strategic thinking and execution capabilities.
#J-18808-Ljbffr