Director, Collections Strategy — AI-Driven Recoveries Leader

Sallie Mae seeks a Director of Collections Strategy to design and lead post-default recovery programs for its private student loan portfolio. This role requires strategic vision, cross-functional influence, and hands-on execution to maximize asset recovery while controlling costs.

You will mentor a high‑performing team, implement testing of regulations, and partner with legal and external agencies. Located in Newark, DE or Sterling, VA with a future Arlington move, the position combines