HomeServe is seeking a Director to lead a team of engineers and technicians responsible for maintaining 99.99% uptime for data center and cloud infrastructure, including AWS, on-prem, and storage systems. The role oversees incident management, governance, and continuous platform improvements to enhance ROI and customer experience.
Responsibilities include 24x7 operations, budget management, MSP oversight, DR planning, change management, and compliance with SOX/PCI.
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