Director, Clinical Services

Overview

Director of Clinical Services, DaVita SNF Dialysis — leads clinical quality, education and nursing services across the DSD national footprint. Responsible for implementing programs to improve patient quality outcomes by providing training, education, project management and support for clinical teammates within the assigned division.

As the Director of Clinical Services, you are responsible for the overall management of the division’s clinical services team, including supervision of clinical services teammates, hiring, promotion, discipline, professional development, and discharge with approval from the SDCS and People Services Manager as needed.

Essential Duties and Responsibilities

• Participate in divisional DSDQI activities
• Monitor implementation and report on company initiatives
• Identify issues that require the establishment or modification of clinical Policies and Procedures
• Data collection and reporting as requested
• Monitor and report on AOR investigation process within DSD
• Ensure all new clinical teammates complete the DaVita Prep training program
• Ensure timely completion of clinical training
• Identify specific training needs within the division and implement action plans
• Direct the implementation of training materials and revisions from the national education team
• Identify and communicate professional development needs and maintain a continuing education program
• Direct and provide ongoing education support at the SNF level – Compliance/Regulatory
• Ensure adherence to the DaVita compliance program
• Ensure training programs meet or exceed federal and/or state requirements
• Ensure proper documentation is submitted when required to regulatory agencies
• Oversee audit processes to ensure regulatory compliance and consistency
• Assist in developing action plans and strategies for addressing deficiencies with operations management
• Ensure division’s compliance with applicable laws, regulations and practice guidelines for nursing
• Provide coaching and leadership with effective performance feedback to the clinical team
• Support development of clinical preceptors
• Participate in Divisions Operations Core Team meetings to develop strategic direction and outcome programs
• Participate in divisional operations review and provide reports with analysis
• Allocate resources according to divisional priorities
• Develop a collaborative and unified team

Qualifications

• Active RN License: Current Registered Nurse (RN) license in good standing.
• Education: Bachelor of Science in Nursing or Master’s degree (MSN, MHA, MBA) preferred.
• Clinical Expertise: 5–10 years of clinical experience in dialysis/nephrology.
• Leadership Experience: Dialysis management experience; experience leading and developing teams in a decentralized structure; ability to influence diverse leadership levels in a matrixed structure.
• Regulatory & Compliance Mastery: Understanding of CMS regulations, State Department of Health surveys, and ESRD compliance standards.
• Location & Travel: Residence within a current DaVita SNF Dialysis Services geography, with access to a major airport for travel.
• Multi-site Experience: Experience leading multi-site clinical operations and driving performance metrics across distributed teams.
• Process Engineering: Strong track record of process creation, continuous quality improvement, and operational execution through cross-functional teams and direct reports.
• Executive Polish: High degree of executive presence, strong communication skills, and potential for continued professional growth within the organization.

Benefits and Culture

• A community-first culture based on core values that matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths.
• Performance-based rewards based on individual and team contributions.
• Comprehensive benefits package including health, financial well-being, and retirement offerings.
• Dedication to caring for patients suffering from chronic kidney failure across the nation.

Compensation and Benefits Information

Compensation for the role will depend on qualifications, skills, and experience. DaVita offers a competitive total rewards package, including 401(k) match, healthcare coverage and other benefits. Location-specific wage details are provided during the offer process.

For location-specific wage details and more information, visit the DaVita careers site.

Colorado Residents: This application may request age-identifying information; redaction is allowed. Equal opportunity statement and affirmative action information are included in DaVita’s policies.