Director, Client Success & Operations

Ipsos is seeking a Director, Client Success to lead the execution and coordination of technical projects for the Communities and Custom Panel team in the United States. The role emphasizes managing client communications, documentation, SOP updates, and end-to-end project financials, including quoting and invoicing.

The ideal candidate has 6+ years in marketing research operations with a focus on project management and Client Success, strong analytical skills, and the ability to create value