The ideal candidate is a strategic client leader with deep agency experience and a strong understanding of communications, marketing, and the policy landscape. You excel at building trusted client relationships, guiding cross-functional teams, and translating complex challenges into clear strategies and exceptional work.
Responsibilities
- Lead a diverse portfolio of client relationships and serve as a trusted strategic advisor
- Guide complex, cross-functional projects from strategy through execution
- Align clients and internal teams on objectives, expectations, budgets, and delivery
- Mentor and develop client services leaders, fostering accountability and growth
- Identify opportunities to strengthen client relationships, team efficiency, and quality of work
Qualifications
- Agency experience in client services, account management, or a related field
- Proven ability to lead complex client relationships and cross-functional teams
- Strong communication, stakeholder management, and problem-solving skills
- Experience managing budgets, resources, and competing priorities
- Strong understanding of the U.S. political, policy, communications, and marketing landscape
Note: This position requires frequent weekly in-office presence, with the flexibility to work from home on a hybrid schedule; applicants must be within the DMV.
#J-18808-LjbffrDirector, Client Services in baltimore at Unknown Company
This position is listed as full time and able to be worked remotely.