Unknown Company

Director, Client Engagement & Resolution (Remote)

beryl, wv • Posted 2 days ago
Remote Full Time Management & Operations

PHIL is hiring a Manager, Client Engagement to lead a team responsible for manufacturer and field sales escalations. You will drive cross-functional resolution with Client Success, Operational Excellence, and Product, while shaping a proactive, AI-enhanced support path. Remote role, US states allowed.

You will set KPIs, coach staff, and own process improvements to improve service quality and customer outcomes in healthcare technology.

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Director, Client Engagement & Resolution (Remote) in beryl at Unknown Company

This position is listed as full time and able to be worked remotely.

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