PHIL is a Series D healthtech startup delivering a patient-centric prescription platform. We are hiring a Manager, Client Engagement to lead escalations from manufacturer field teams and drive cross-functional resolution with product and operations.
You will build and coach a high-performing team, optimize KPIs like SLA and first-pass resolution, own knowledge content, and partner with Engineering to implement AI triage and automation.
#J-18808-LjbffrDirector, Client Engagement & Escalations in milton at Unknown Company
This position is listed as full time and onsite.