Director – Chief of Staff

• Serve as a trusted advisor to stakeholders and leaders across the enterprise


• Identify cross-tower dependencies, resolve impediments, and keep teams moving forward


• Influence matrixed stakeholder teams through facilitation, negotiation, and mediation


• Navigate complex and sensitive assignments with little direction


• Lead short- and long-term strategic programs and planning


• Align labor strategies with organizational goals


• Drive scalable organizational processes, resource allocation, and financial efficiency


• Evaluate project feasibility, resource implications, and implementation plans


• Execute complex, cross-functional organizational initiatives


• Champion culture, open exchange, continuous engagement, and collaboration


• Partner with communications resources to enhance the team or line-of-business brand


• Advocate for associate-centric ideas and prioritize associate experience


• Drive organizational change and operational improvements focused on morale, engagement, and working conditions

Requirements

• Bachelor’s degree


• At least 7 years of experience in project management, process management, or program management


• 5+ years of experience in strategy development (preferred qualification)


• 5+ years of experience in budgeting and labor strategy (preferred qualification)


• 6+ years of experience driving organizational change and operational excellence (preferred qualification)


• 3+ years of experience partnering with engineering and product teams (preferred qualification)


• Strong business judgment, leadership, and integrity


• Strong critical thinking and problem-solving skills


• Experience with complex analysis


• Ability to balance critical priorities across a wide range of responsibilities


• Experience developing executive-ready presentations and telling compelling stories through data


• No new employment authorization sponsorship or immigration-related support is provided

Core Competencies

Demonstrates expertise in project management, strategy development, and organizational change, with a strong focus on aligning labor strategies with business goals. Proven ability to influence stakeholders, drive operational improvements, and enhance associate experience through effective communication and collaboration.

Highest-signal resume keywords

• Project Management


• Strategy Development


• Organizational Change


• Budgeting


• Cross-Functional Collaboration

ATS Optimization Keywords

Hard Skills

• Process Management


• Resource Allocation


• Financial Efficiency


• Complex Analysis


• Executive-Ready Presentations

Soft Skills

• Leadership


• Critical Thinking


• Problem-Solving


• Negotiation


• Facilitation

Certifications & Qualifications

• Bachelor’s Degree

Industry Keywords

• Stakeholder Engagement


• Operational Excellence


• Cultural Advocacy


• Labor Strategy


• Organizational Processes