Director, Change Strategy

Responsibilities

• Engage business partners early in program strategy to define desired outcomes, shape value realization, and identify change drivers and dependencies.
• Lead discovery and assessment activities (process walkthroughs, partner interviews, workshops) to identify high-impact change requirements and prioritize interventions.
• Design and own strategic change plans that align with program roadmaps, including risk mitigation, prioritization, and integrated readiness schedules for releases.
• Facilitate prioritization of change activities in tandem with release schedules, ensuring proactive readiness assessment.
• Lead a high-performing team in translating assessments into practical change artifacts—persona definitions, journey maps, impact assessments, adoption KPIs, and success metrics.
• Collaborate with the business teams and CEBA partners to address critical talent and organizational staffing and change needs, ensuring workforce readiness for transformation.
• Serve as trusted advisor and role model—influencing senior leaders, building credibility, and fostering a culture of agility and continuous improvement.
• Lead, develop, and mentor a distributed team of internal and external change practitioners; ensure delivery quality and capability growth.

Requirements

• Minimum of High School or equivalent diploma/degree is required.
• Bachelor’s / University or higher degree is strongly preferred, with a focus in Supply Chain, Business, Technology, Engineering, or Organizational Psychology.
• At least (10) years of relevant leadership experience driving large scale transformations, change strategy and realization efforts at global scale.
• Consistent track record as change leader on global transformational projects; with validated hands on experience with methodologies and techniques.
• Outstanding communication, negotiation, and interpersonal skills, with consistent record to influence and engage partners at all levels.
• Outstanding active listening skills & ability to clearly articulate messages to a variety of audiences at varying levels.
• Strong analytical and problem-solving abilities, savvy at identifying risks and devising effective mitigation strategies across sophisticated problems.
• Strong understanding of end-to-end supply chain interactions and interdependencies with other functions, including end-customer touchpoints.
• Experience working in a sophisticated, multi-ERP / system environment and proven experience with large-scale SAP ERP replacement project(s).

Hard Skills

• Change Strategy
• Risk Mitigation
• Process Walkthroughs
• Impact Assessments
• Adoption KPIs
• Journey Mapping
• Change Artifacts Development
• Stakeholder Engagement
• Methodologies and Techniques
• Organizational Psychology

Soft Skills

• Outstanding Communication
• Negotiation Skills
• Interpersonal Skills
• Active Listening
• Influencing Skills