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Director, Change Management

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chicago, il • Posted 1 weeks ago
Onsite Full Time Business and Financial Operations Occupations

We are seeking an experienced and driven Director, Change Management to support the growth and delivery of RGP's Change Management advisory services. This role will focus on leading client engagements, contributing to revenue growth, and delivering high-quality change strategies that improve adoption, readiness, implementation success, and sustained business outcomes.

The ideal candidate brings deep experience in organizational change management, learning and development, AI-enabled transformation, stakeholder engagement, communications, training strategy, change impact assessment, adoption strategy, and implementation support, along with a demonstrated ability to lead teams, manage client relationships, and deliver complex engagements. This individual will play a key role in executing go-to-market initiatives, supporting business development, and helping to scale RGP's Change Management offerings.

This is an excellent opportunity for a high-performing consulting professional who thrives in fast-paced environments and is passionate about delivering measurable value to clients.

Salary Range: $170,000 - $200,000

  • Sell and lead delivery of Change Management advisory engagements, including change strategy, change impact and readiness assessments, stakeholder and sponsor engagement, communications planning, learning and development strategy, training design, adoption measurement, implementation support, and sustainment planning.

  • Manage end-to-end project execution or key workstreams across complex client programs, ensuring quality, timelines, adoption outcomes, and client satisfaction.

  • Contribute to execution of:

  • Change management roadmaps, stakeholderstrategies, change impact analyses, readiness assessments, communications,learning needs analyses, training plans, adoption plans, and resistancemanagement approaches.

  • AI-enabled transformation and technology implementation engagements, including GenAI / AI adoption, digital ways of working, process change, operating model impacts, learning enablement, and user adoption.

  • Build trusted client relationships andpartner with senior stakeholders to provide strategic guidance throughouttransformation, implementation, and sustainment engagements

  • Partner with engagement leaders and salesteams to identify opportunities, shape solutions, support proposals and RFPs,develop statements of work, and contribute to go-to-market activities

  • Contribute to the development of ChangeManagement offerings, learning and enablement playbooks, tools, accelerators,AI-enabled adoption approaches, methodologies, and reusable client deliverablesthat differentiate RGP in the market

  • Provide thought leadership internally andexternally, sharing insights on emerging trends in organizational change, AIadoption, workforce transformation, implementation readiness, and leadingpractices

  • Lead, mentor, and coach consultants andchange practitioners, contributing to the development of a high-performingChange Management talent community

  • Collaborate across RGP practices todeliver integrated, cross-functional solutions to clients acrosstransformation, technology, process, operating model, and workforce initiatives

  • 10-15+ years of experience inorganizational change management, transformation consulting, technology-enabledimplementation, or related advisory roles, with a demonstrated track record ofleading complex client engagements

  • Experience delivering change managementand learning services across the full engagement lifecycle, from opportunityshaping, assessment, roadmap development, solution design, implementation,adoption measurement, and sustainment

  • Learningand development background required, with experience conducting learning needsassessments, designing enablement strategies, developing training curricula,supporting instructional design, and measuring learning effectiveness andadoption outcomes

  • Demonstrated success delivering advisoryservices and contributing to revenue growth through business development, salespursuits, account expansion, proposal development, and executive-level clientrelationship management

  • Provenability to manage client engagements and deliver high-quality, client-readyoutcomes across complex, ambiguous, and fast-moving transformation environments.Experience leading teams of consultants or change practitioners, including workplanning, coaching, quality review, performance feedback, and deliveryoversight.

  • Experience initiating and supportingsales pursuits, developing client roadmaps, shaping solution approaches,estimating engagement scope, and creating proposal and SOW content

  • Hands-onimplementation and engagement experience supporting enterprise transformations,technology deployments, AI adoption, learning and enablement programs, processredesign, operating model change, or workforce transformation

  • Practicalexperience applying structured change methodologies and tools to assessreadiness, manage stakeholder impacts, build adoption plans, measure outcomes,and sustain behavior change

  • Strong project management, analytical,facilitation, problem-solving, and executive communication capabilities

  • Ability to communicate effectively withexecutives, sponsors, impacted stakeholders, project teams, and frontlineaudiences, and to develop polished client-ready deliverables

  • Experience working with cross-functional stakeholdersin fast-paced environments, including business, technology, HR, learning anddevelopment, communications, training, PMO, operations, and external deliverypartners

  • Bachelor'sdegree required; advanced degree preferred. Change management certificationrequired, such as Prosci Certified Change Practitioner / ADKAR, CCMP, ACMP,Kotter Change Certification, or equivalent; PMP, Agile, learning anddevelopment, AI, or technology implementation certifications a plus.

  • An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.

  • Compensation commensurate with your qualifications, experience, and other factors, including geographic location, market and operational factors.

  • Total Rewards based on eligibility include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off, Paid Holidays and Paid Sick Time (in geographies where legally required).

At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration.

Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It's time to rethink how work gets done. Dare to Work Differently® with RGP.

RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply. ?

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