InOpTra Digital is seeking a Director, Contact Center Technology to lead strategy, roadmap, and delivery for the enterprise contact center ecosystem. You will own the CCaaS landscape, including NICE CXone/CX1, voice infrastructure, IVR, and analytics, ensuring reliability and scalability.
The role requires 10+ years in enterprise tech and 5+ years leading delivery teams, with deep CCaaS and telephony expertise. Strong executive partnerships and a hands-on leadership style are essential.
#J-18808-LjbffrDirector, CCaaS & Contact Center Technology Strategy in california city at Unknown Company
This position is listed as full time and onsite.