Director Business Building Services MSOB

Director Business Building Services MSOB**Department:**CC00143 WM001 | SOB | School of Business - Administration**Job Family:**Staff - Building Services**Worker Sub-Type:**Regular (benefited)**Job Requisition Primary Location:**Miller Hall**Primary Job Posting Location:**Posting Location - William & Mary**Job Description Summary:**Oversee all aspects of facilities management and workplace services across Mason’s School of Business and serve as a subject matter expert for facilities and workplace services.**Job Description:**## **Required Qualifications:**Please make sure your cover letter and resume clearly indicate how you meet the following required qualifications.* Bachelor’s degree required or related technical school degree and significant or extensive professional level of experience or specialized expertise* Significant experience in facilities maintenance/engineering with several years at a managerial level.* Possesses a thorough understanding of Project Management procedures and process.* Must have knowledge of Construction Contracts, Construction Documents and Project Administration.* Knowledge of construction means and methods required.* Knowledge of all life safety, mechanical, and electrical equipment and systems required.## **Preferred Qualifications:**Please make sure your cover letter and resume clearly indicate how you meet the following preferred qualifications.* MBA or other pertinent advanced degree* Experience and ability to compile comprehensive project estimates and budgets* PC and automated building management system proficiency* Must communicate effectively both verbally and in writing, using contemporary presentation tools* Demonstrates excellent organizational and planning skills**Conditions of Employment:** • The position requires a varied weekly schedule, and requires the ability to respond to emergencies, which may require coming into work on evenings, weekends, and holidays within a designated response time. • This position may require additional hours beyond the typical work week, to include occasional overnight and weekend work as needed to meet the business needs of the operation.## **For full consideration, please upload the items listed below before the review date. The review date for this position is 21 July 2026*** Resume* Cover Letter* List of 3 professional references with contact information**This position is not eligible for work visa sponsorship.****Salary:** Up to $85,000 commensurate with experience.**Job Duties:** **40% Building Operations:*** Monitors the operation of building, building systems and equipment to ensure proper, efficient operations.* Provides direction for building repairs and alterations while assuring continuous maintenance and operation of equipment.* Develop, monitor, and enforce the department policies, processes, and procedures* Responsible for the day-to-day operations of the department.* Recruitment, training, scheduling, supervision and performance of department personnel.* Develop and maintain accurate floor plans.* Coordinate all external and internal office relocations* Leads onboarding of faculty and staff to MSOB facility operations, including building systems, service request processes, space use policies and event procedures.* Serves as the primary point of contact for building occupants, providing guidance on facility operations, policies and services.* Oversees building access control, including coordination of key and card access, and works in partnership with campus security to ensure building safety and security protocols are maintained.* Communicates proactively with faculty, staff, students, and external partners regarding facility impacts such as maintenance activities, outages and scheduled events.* Develop and oversee event policies for all student, staff, faculty and outside group events* Ensure appropriate and timely setup and tear-down for all events mainly occurring in large open spaces or in the multi-purpose room. Requires coordinating with events coordinator, housekeeping supervisor, A/V technician, and housekeeping staff on a frequent basis.* Coordinate event scheduling, planning and execution with internal departments and external event managers, including logistics, vendor coordination, space readiness and post event reset.**30% Project Management:*** Develops integrated and long-range strategy for facilities planning and construction.* In partnership with other leaders across the School, develops a long-term vision for space planning, including density planning, technology integration, optimal user experience, and sustainability.* Coordinates with W&M Emergency Preparedness to develop, implement, and maintain building specific emergency response and continuity plans.* Works with W&M to establish contingency planning and emergency response procedures to minimize the business affect in the event of the interruption of critical utilities and equipment.* Develops internal relationships across the School to coordinate and influence issues related to infrastructure capacity and future plans for such capacity.* Brings innovative space ideas to fruition yet working in partnership with Procurement to develop cost-saving economies of scale.* Develop and be accountable for facilities operating budgets, capital budgets and forecasts* Act as a Project Manager or collaborate with W&M Project Managers and local leadership to successfully deliver Tenant Improvement projects, re-stacks and refurbishment projects jobs in progress and at completion to ensure standards of workmanship, budget and safety are met.* Solicits and manages bids for office furniture, equipment, security and office cleaning services.* Manages vendor and contractor performance, ensuring compliance with university and procurement standards, requirements and service expectations.* Develop and oversee Miller Hall pricing policies for all events in Miller Hall, including invoicing and creating and securing contracts with outside groups* Manages Building Reserve Fund (sinking fund) and generates positive revenue streams by coordinating with campus conference service and internal campus units.* Tracks and analyzes key operational metrics to support data driven decision making and continuous improvement**20% Property Maintenance:*** Responsible for the upkeep and aesthetics of the property.* Continual inspections of the property, both inside and outside noting deficiencies.* Develop, schedule, and control maintenance for systems and equipment.* Establishes and maintains the Preventative Maintenance to maintain maintenance standards. Ensures maintenance programs are prepared for three year horizons.* Immediately collaborates with operational departments to address facility issues which may affect student, faculty or staff service, efficiency or safety* Applies knowledge of maintenance and construction means and methods to effectively prioritize and oversee repairs, upgrades, and system performance.* Coordinates closely with Facilities Management, IT, contractors, and vendors to ensure timely, cost-effective maintenance and repair solutions.* Supports sustainability and energy efficiency initiatives related to building systems and operations.## **10% Performance Management:*** Expectations are clear, well communicated, and relate to the goals and objectives of the department or unit.* Staff receives frequent, constructive feedback, including interim evaluations as appropriate.* Staff has the necessary knowledge, skills, and abilities to accomplish goals.* The requirements of the performance planning and evaluation system are met, and evaluations are completed by established deadlines with proper documentation. Performance issues are addressed and documented as they occur.* Safety issues are reviewed and communicated to ensure a safe and healthy workplace* Ensures staff are trained in facility operations, event support, safety procedures, and customer service expectations.* Promotes a service-oriented, customer-focused culture that supports faculty, staff, students, and external clients.* Reinforces staff roles in emergency preparedness and ensures readiness to respond to building incidents.**Additional Job Description:****Job Profile:**JP0421 - Facilities Manager, College or Division - Exempt - Salary - S12**Qualifications:****Compensation Grade:**S12**Recruiting Start Date:** **Position Restrictions:**Continuing E&G funded position and not term-limited**EEO is the Law. Applicants can learn more about William & Mary’s status as an equal opportunity employer by viewing the "Know Your Rights" poster published by the U.S. Equal Employment Opportunity Commission. Check: William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.****Remote Work Disclaimer: Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor’s ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.**
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