TransUnion seeks a Director of Business Processes to lead the TruOps Digital Experience B2B service platform, focusing on Salesforce Service Cloud, Case Management, Experience Cloud, and portal experiences. This role drives automation-first service, governance, and scalable roadmaps.
You will partner with Care and Servicing leadership to improve service delivery, reduce costs, and drive customer outcomes while managing a team of Salesforce professionals in a hybrid environment.
#J-18808-LjbffrDirector, B2B Salesforce Service Transformation in chicago at Unknown Company
This position is listed as full time and hybrid.