FULL TIME / ONSITE / WESTCHESTER COUNTY / 160-170K
Overview
You will be responsible for leading the company’s technology platform to support business performance, scalability, and execution speed. This role serves as a strategic partner to the business, aligning systems, vendors, and technology investments with company priorities while driving measurable improvements through automation, AI, and system optimization.
Responsibilities
IT Strategy & Business Alignment
- Own, shape, and execute the company’s IT strategy, aligning priorities with business needs and long‑term goals
- Partner with leadership to translate business needs into scalable technology solutions
- Identify and drive opportunities to improve efficiency, decision‑making, and execution through systems, automation, and AI
- Own the lifecycle of core business systems, including selection, implementation, integration, and optimization
- Drive system enhancements, automation, and AI initiatives that reduce manual work and improve operational performance
- Define and evolve the company’s approach to AI, partnering with leadership to identify high‑impact use cases and establish a clear adoption roadmap
- Ensure systems and architecture enable scalable, effective use of automation and AI
IT Operations & Infrastructure
- Oversee all IT operations, ensuring system performance, reliability, and scalability
- Lead and manage the Systems Administrator, providing direction, prioritization, and oversight
- Ensure effective support, maintenance, and administration of systems, infrastructure, and end‑user environments
- Maintain disaster recovery and business continuity capabilities and solutions
Cybersecurity & Risk
- Develop and maintain the company’s cybersecurity program and risk management approach
- Ensure compliance with SOC1 Type II controls and conduct regular audits and assessments
- Manage all IT vendor relationships, including MSPs
- Set expectations, manage performance, and negotiate contracts
- Ensure vendors are aligned with business priorities and delivering value
Governance & Budgeting
- Manage IT budget with disciplined, ROI‑focused decision‑making
- Establish IT standards, documentation, and governance
- Track and communicate key initiatives, risks, and performance
Technical Experience
- 5‑7 years of experience in IT management, with experience implementing AI or automation initiatives in a business environment
- Strong knowledge of on‑premises and cloud‑based IT systems, including Microsoft 365 and Azure and business systems (e.g. CRM, ERP)
- Experience evaluating, selecting, implementing, and optimizing business systems and technology solutions
- Expertise in managing Azure Active Directory, policies, and server environments
- Proficiency with network technologies such as firewalls, VPNs, and switches
- Advanced understanding of cybersecurity best practices and tools
- Familiarity with ITIL processes and service management frameworks
- Experience with project management tools and methodologies
- CompTIA Network+ or Security+
- Proven ability to manage budgets, contracts, and vendor negotiations