Shift4 is seeking a Director to shape the AI strategy for the Contact Center and drive automation initiatives that reduce customer contacts and shift volume to cost-efficient channels. This on-site role collaborates with Technology, Product, and Support leaders to craft scalable, ROI-focused solutions.
Responsibilities include defining the automation roadmap, building a governance framework, and presenting outcomes to executives.
#J-18808-LjbffrDirector, AI Strategy & Automation for Contact Center in center valley at Unknown Company
This position is listed as full time and onsite.