Capgemini Invent, frog, seeks a Director, Service & Contact Center Transformation in New York to guide AI-enabled customer service initiatives for high-volume, brand-critical interactions.
You will lead cross-functional teams, shape market propositions, and manage engagements from pursuit through delivery, ensuring value realization and client outcomes in a rapidly evolving AI-first world.
#J-18808-LjbffrDirector, AI-Enabled Contact Center Transformation in new york at Unknown Company
This position is listed as full time and onsite.