United States Digital Space LLC is seeking a Director of Operations Learning & Development to build a scalable, AI-enabled learning ecosystem for the Operations team. You’ll own onboarding through product launch readiness, aligning content with measured improvements in FCR, CSAT, and NPS.
You will mentor a team of Senior Managers, oversee the Learning Library, and partner with enterprise L&D to ensure alignment across Operations while driving data-informed training improvements.
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