Verizon is seeking a Director of Digital Customer Experience & AI Innovation to lead the transformation of digital customer engagement. This role will focus on leveraging AI and design thinking to enrich customer experiences and drive business growth.
The ideal candidate will have over 8 years of leadership experience in SaaS environments and a strong background in customer experience strategy. In this hybrid role, the director will not only innovate but mentor a dedicated team focused on delivering exceptional service through advanced technologies.
#J-18808-LjbffrDirector, AI-Driven Digital CX & Tech-Touch Strategy in town of florida at Unknown Company
This position is listed as full time and hybrid.