Ramp Corp. is seeking a Director to lead a 24/7 omni-channel Customer Experience organization, spanning Phone, Email, and Chat.
You will partner with CX Operations, AI, Product, and Engineering to deliver consistent, high‑quality customer outcomes at scale in a fast‑growing fintech environment. You will develop leaders, translate strategy into executable channel plans, and shape an AI-powered future for CX while maintaining a founder mindset.
#J-18808-LjbffrDirector, AI-Driven CX & Channel Operations in new york at Unknown Company
This position is listed as full time and onsite.