Abbott Diabetes Care seeks a Director of Customer Service to define and execute a comprehensive customer experience strategy across ADC product lines. Based at Alameda HQ, you will drive AI-enabled service capabilities, automation and analytics to enhance outcomes while managing millions of customer interactions annually.
You will partner with marketing, finance, HR, quality, and R&D to ensure voice of the customer informs product launches and service improvements, while leading a diverse team
#J-18808-LjbffrDirector, AI-Driven Customer Experience in northern at Unknown Company
This position is listed as full time and onsite.