The Farmer’s Dog, Inc. is seeking a Director of Customer Care, Operational Excellence to shape and govern critical capacity, workforce planning, and continuous improvement across the customer care function.
You will partner with product, engineering, marketing, and supply chain to deliver outstanding service while driving efficiency and a best-in-class customer experience. You’ll lead an internal Voice of the Customer program and the Customer Care Insights team, influence senior leaders, and
#J-18808-LjbffrDirector, AI-Driven Customer Care & Ops in boca raton at Unknown Company
This position is listed as full time and onsite.