Nestmed is seeking a remote Technical Support Specialist to assist clinicians, staff, and admins via Zendesk, with EST hours. You’ll triage and resolve day-to-day issues, escalate product concerns to engineering, and work with product and CS to enhance the enterprise user experience.
You will engage time-pressed clinicians, translate technical issues into plain language, and maintain calm under heavy queues while delivering consistent support quality.
#J-18808-LjbffrDirect Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.