Direct Sales Representative

Job Summary

In the Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. As a valued member of the Optimum door‑to‑door team, you will work in the ever‑changing consumer landscape. Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high‑speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution best fits their needs.

Our culture of excellence provides a pathway to success as local leaders and peers, supporting your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in our lucrative compensation plan.

Responsibilities

• Customized Solutions: Dive into the unique needs of each customer, crafting tailored telecom packages that leave them satisfied.
• Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological innovations. You are the walking encyclopedia of telecom knowledge.
• Sales Pitch: Become a master of persuasion selling in the field. Showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections.
• Closing Deals: Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life.
• Documentation: Complete all paperwork, contracts, and sales reports with precision, ensuring everything is in order.
• Relationship Building: Provide exceptional post‑sales support and assistance, turning customers into lifelong advocates.
• Team Collaboration: Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals.
• Targets and Quotas: Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph.
• Compliance: Adhere to company policies, industry regulations, and sales practices.

Qualifications

• High school diploma or equivalent.
• Effective communication, negotiation, and problem‑solving skills.
• Self‑motivated with a knack for working independently.
• Proficient computer and technical skills that support customer solutions.
• Reliable personal vehicle (where applicable), valid driver’s license, car insurance, and a satisfactory driving record.
• Must maintain a valid driver’s license in good standing within the state of current residence.
• Physical abilities: environment includes sitting, standing, and walking.
• Ability to work full time.

Preferred Qualifications

• Bilingual preferred to support effective communication with diverse employee and/or customer populations.
• Sales‑centric mindset: Passion for delivering exceptional sales results by achieving sales targets; ability to empathize with customers, understand their needs, and provide tailored solutions; strong interpersonal and communication skills to build rapport and establish trust.
• Extensive product knowledge: Deep understanding of mobile and fixed‑line products and services; stay current with industry trends, technological advancements, and competitive offerings; ability to translate technical information into easily understandable terms for customers.
• Digital proficiency: Comfortable navigating digital platforms and tools; proficient in using customer relationship management (CRM) systems, point‑of‑sale (POS) systems, and other relevant software applications; ability to adapt to new technologies and embrace digital transformation.

What’s In It For You

• Unlimited earning potential: Base pay + uncapped commission structure.
• Comprehensive training: We’ll equip you with the knowledge you need to succeed.
• Top‑notch benefits: Medical, dental & vision insurance from day one.
• Time to relax: Enjoy paid vacation and sick pay.
• Incentives galore: Dive into our sales incentive and bonus programs for additional earning opportunities.
• Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities.
• Secure your future: Contribute to a 401(k) with company‑matched funds.
• Continuous growth: Opportunities for career advancement within our organization.

At Optimum, we are guided by four core pillars: Taking Ownership , Upholding Transparency , Creating Community , and Demonstrating Expertise . These pillars shape our culture and define Optimum as a place of excellence, trustworthiness, and a thriving community.

All job descriptions and required skills, qualifications, and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information, and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA‑compliant background screening, human resource administration and compliance with federal, state, and local law.

Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

The pay range is $90,000.00 - $120,000.00 per year, including base plus estimated average annual commissions. Base salary at time of hire: $40,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s).