Dir Pharmacy Operations

Overview

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care with the latest benefits and innovations in medical technology, research, and family‑friendly design. As the largest pediatric provider in the region with a 140‑year legacy of excellence, kids and their families are at the center of all we do.

Responsibilities

• Coordinate the professional and operational activities of the pharmacy department, ensuring high quality, accurate, efficient, and complete pharmacy services.
• Identify, evaluate and implement specific pharmacy services, including operational process improvement, redesign, and project management.
• Ensure compliance with all applicable legal, regulatory, and accrediting agencies.
• Lead operational excellence, manage clinical pharmacy practice, oversee staffing, training, and scheduling, and collaborate on budget and FTE determination.
• Develop and execute quality improvement programs, evaluate medication use patterns, optimize economic utilization, and manage drug shortages with alternative plans.
• Maintain pharmacy policies and procedures, enforce controlled substance compliance, conduct performance appraisals, and coordinate formulary changes, informatics, automation, and billing processes.
• Coordinate emergency management programs (e.g., CHEMPACK), disaster planning, and downtime activities.
• Maintain relationships with committees, serve as liaison and subject‑matter expert, and attend professional groups to enhance knowledge.

Competencies

• Leadership : Act with integrity, build trusting relationships, lead from strengths, think strategically, be flexible, hold self accountable, model Lurie values, and lead with courage.
• Organizational Awareness & Alignment : Share expertise, communicate clearly, identify collaborators, drive operational excellence, steward finances, advocate for team, understand culture, communicate strategic goals.
• Change Management : Lead change confidently and competently, provide rationale and vision, gather learning, facilitate adaptation, evaluate and improve change decisions.
• Influencing & Leading Others : Define roles and priorities, hold accountability, develop team growth, identify skill gaps, provide feedback, act with compassion, listen, break down problems, empower others, champion mission, address performance issues and conflict.

Qualifications

• Baccalaureate or higher degree from an accredited College of Pharmacy (American Council for Pharmaceutical Education).
• Advanced degree, residency, or specialized training in pediatrics preferred.
• Licensed or eligible for licensure as a pharmacist by the State of Illinois.
• Prior leadership experience preferred.
• Excellent communication, presentation, team‑building, analytical, and problem‑solving skills.
• Knowledge of pharmacy operations best practices.

Pay Range

$153,920.00 – $253,968.00

Competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. Base salary plus a comprehensive rewards package that may include differentiials, leadership incentives, health and retirement benefits, and wellbeing programs.

Benefits

• Medical, dental and vision insurance.
• Employer‑paid group life and disability insurance.
• Employer contribution toward Health Savings Account and Flexible Spending Accounts.
• Paid Time Off (PTO), Paid Holidays, and Paid Parental Leave.
• 403(b) retirement plan with a 5% employer match.
• Voluntary benefits: supplemental life, AD&D, disability, critical illness, accident & hospital indemnity coverage, tuition assistance, student‑loan servicing support, adoption benefits, backup childcare and eldercare, employee assistance program, and behavioral health resources.
• Discount on services at Lurie Children’s facilities and a discount purchasing program.

EEO Statement

Lurie Children’s and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

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