Unknown Company

Digital Support Team Lead: Elevate Customer Experience

laurens, sc • Posted 6 days ago
Onsite Full Time IT & Technology

United Community Banks Inc. in Laurens, SC seeks a Digital Support Team Lead to direct the Digital Support Specialist team and partner with the Digital Branch Manager to drive legendary customer experiences across digital channels.

You will train, coach, and evaluate staff, manage performance scorecards, and ensure timely escalation and resolution of issues while maintaining strong risk controls. Evening/weekend flexibility may be required.

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