Building automation and integrations for digital customer success, the full-time remote Digital Success Engineer will develop tools and workflows that enhance customer engagement and drive adoption, collaborating closely with the Digital Success Strategy Manager. Key responsibilities Build and maintain automation, tooling, and integrations for digital customer success, including workflows and in-app guidance Translate strategy and requirements into working technology by scoping, building, testing, and deploying components Monitor and improve digital-success tooling in production, ensuring reliability and addressing issues as they arise Required qualifications Minimum of 4 years of experience in a technical build role, such as software or automation engineering Hands-on ability to build and maintain automation and integrations, with comfort in APIs and data connectors Experience in turning defined requirements into tested technology Bachelor's degree in a technical, quantitative, or related field, or equivalent experience Familiarity with AI-assisted development and version control practices
Digital Success Engineer in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.