Working remotely within the DACH region, the full-time Digital Pathology Helpdesk Engineer will respond to customer inquiries related to Digital Pathology, providing troubleshooting support, logging data, and coordinating with on-site engineers as needed. Key responsibilities Diagnose faults remotely and provide troubleshooting support via phone, email, and remote login Record activities and log software issues in customer service management systems Prioritize and manage incoming customer contacts, escalating complex issues when necessary Required qualifications Experience in remote troubleshooting of software Database management skills, including knowledge of Windows Server 2008 - 2022 and virtual machines Familiarity with Mirth Connect and HL7 Networking skills, including remote storage management and firewall knowledge Fluency in German and English
Digital Pathology Helpdesk Engineer in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.