DIGITAL COMMERCE & SYSTEMS MANAGER

Take a B2B eCommerce operation from early stage to scalable, profitable growth, with ownership across systems, operations, fulfillment, customer experience, and results.

Location: Greater Stockton / Central Valley, CA

Compensation: Flexible base salary DOE + significant annual bonus tied to company growth. Historically, annual bonuses have ranged from 50%–100% of base salary .

THE OPPORTUNITY

A well-established U.S. industrial manufacturer is seeking a Digital Commerce & Systems Manager to build and lead its next generation of eCommerce, digital systems, and supporting operations.

This is not a traditional eCommerce marketing role or a software development position. The business is established, but its scalable B2B eCommerce operation and supporting infrastructure are largely being built from the ground up.

You'll own the business side of the technology : determining what the operation needs, leading implementation, managing external developers and technology partners, connecting systems and processes, driving adoption, and owning the results.

You won't be expected to personally develop or code software. You'll be the internal owner responsible for making sure the technology solves the right business problems and delivers measurable results.

The scope spans the full digital customer journey, connecting eCommerce with enterprise systems, order management, warehouse operations, fulfillment, shipping, and customer service.

WHAT YOU'LL OWN

• Build and scale the company's B2B eCommerce operation , with accountability for revenue, profitability, customer experience, and growth.
• Own the eCommerce platform, including product information, pricing, functionality, order flow, and ongoing improvements.
• Lead implementation and integration across eCommerce, ERP, warehouse, order-management, shipping, fulfillment, and customer-service systems .
• Translate operational needs into clear requirements for developers, vendors, and implementation partners.
• Manage external technology partners and hold them accountable for timelines, deliverables, and outcomes.
• Own implementations from requirements and testing through rollout, adoption, process improvement, and results.
• Help build the warehouse and operational infrastructure needed to support a scalable online business.
• Identify inefficient or disconnected processes and use technology, integration, and automation to improve them.
• Partner across operations, engineering, warehouse, customer service, and leadership to connect technology with how the business actually operates.
• Establish scalable processes, workflows, and performance standards as the business grows.
• Eventually help build and lead the supporting team.

WHAT WE'RE LOOKING FOR

We're looking for someone who has built, scaled, or materially improved an eCommerce operation and understands what happens behind the website after a customer clicks "buy."

The strongest candidates will bring:

• Demonstrated eCommerce success where online sales were a meaningful contributor to revenue and profitability .
• Experience with the operational side of eCommerce, including order management, fulfillment, warehouse operations, shipping, and customer service .
• Experience leading the implementation or integration of enterprise systems such as ERP, CRM, WMS, eCommerce, order-management, or fulfillment platforms .
• A track record of managing software implementations from the business side, including requirements, vendor coordination, testing, adoption, and results.
• Experience managing external developers, implementation partners, or technology vendors.
• Strong technical aptitude and enough software fluency to understand how systems, data, integrations, and business processes connect.
• A basic understanding of programming concepts and data types. You don't need to be a developer, but you should be able to communicate effectively with those who are.
• Strong analytical and problem-solving skills with a track record of turning business challenges into practical technology solutions.
• Bachelor's degree or equivalent professional experience.
• Experience with eCommerce platforms, ERP integrations, customer-service technology, shipping and fulfillment systems, and workflow automation is highly valued.

THE PERSON

This role is built for a high-motor, entrepreneurial operator with grit, ambition, curiosity, and a strong sense of ownership.

You’ll need the maturity to lead and the willingness to get into the weeds. That doesn’t mean writing code. It means understanding the business, identifying what needs to change, bringing the right people and technology together, and staying closely involved until the solution works.

You’ll likely thrive here if you:

• Are hungry to build, grow, and make an impact , not simply maintain what’s already there.
• Have a strong bias toward action and don’t need a fully developed playbook to move forward.
• Are resourceful, curious, and comfortable figuring things out.
• Move easily between strategy and execution.
• Take personal ownership of results and follow problems through to resolution.
• Move with urgency and hold yourself and others accountable.
• Are comfortable wearing multiple hats in a lean, fast-moving organization.
• Can manage technical partners without needing to personally be the developer.
• Are motivated by growth, responsibility, measurable performance, and long-term upside .

If you're looking to inherit a large team, mature infrastructure, and a fully developed playbook, this probably isn't the right opportunity.

If you want the opportunity to build the playbook and own the results , keep reading.

WHY THIS OPPORTUNITY STANDS OUT

You’ll have the opportunity to build the digital commerce operation of an established American manufacturer rather than inherit one.

You’ll shape the technology environment, establish processes, build infrastructure, and create the foundation for future growth, with significant visibility across the organization and financial upside tied to the value you help create.

COMPENSATION & BENEFITS

• Base Salary: $130-150K+, depending on experience
• Annual Bonus: Significant performance-based incentive opportunity
• Flexible/unlimited PTO, subject to company policy and manager approval
• Retirement contribution

LOCATION

This is a 100% onsite position, five days per week , located in California's Central Valley.

Candidates should currently reside within a reasonable daily commuting distance of the Stockton / Greater Sacramento / Central Valley region .

CONFIDENTIAL SEARCH

This search is being conducted on a highly confidential basis.

Qualified candidates will initially speak with the recruiting team regarding the opportunity, scope, compensation, location, and overall fit. Additional company information will be shared with candidates who advance through the initial screening process and complete the required confidentiality documentation.