Digital Banking Service SpecialistBuiltwell, Chattanooga's community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Digital Banking Service Specialist to join our team.The successful applicant will be responsible for a combination of the following:Customer Concierge: Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital banking productsCard Services: Processing customer requests regarding debit and credit cards and handling card disputesWire Transfers: Processing incoming, outgoing and international wiresACH: Processing daily ACH files for customers as they are submittedAbove all, offering exceptional service to both internal and external customersWe encourage all who want to work with a dynamic and highly productive team to apply.Desired QualificationsHigh school diploma or equivalentAbility to work independently, accurately and with attention to detailStrong time management skills and ability to meet daily deadlinesConfident working knowledge of computers and software such as Microsoft, Excel, and AdobeAbility to communicate and interact with a variety of people both within the team and other departmentsAbility to handle and resolve recurring issuesExcellent verbal and written communication skillsSchedule: M-F 8:30 am-5:30 pm, Every 7 weeks F 8:30 am - 6:00 pm, Every 6 weeks Sat. 8:50 am - 12:10 pm (Full-time)Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.
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