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Digital Banking Care Center Supervisor (Remote/Hybrid)

Remote • Posted 6 days ago
Onsite Full Time Finance

Forbright Bank is seeking a Supervisor, Customer Care Center, Digital Banking to lead a 15–17 person team in delivering exceptional service. You will coach; manage performance; be the escalation point; align with KPIs and SLAs.

You will balance hands-on supervision with strategic input, support hiring and development, and partner with HR to maintain a positive, inclusive work environment consistent with our mission and values.

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