Diagnostics / Ophthalmic Assistant

Position Summary

The Ophthalmic Assistant / Diagnostic Technician is primarily responsible for performing ophthalmic diagnostic testing to support patient care and assist providers in the evaluation and treatment process. This position also performs preliminary patient work-ups and provides additional clinical support as needed, including prescription refill assistance, exam room readiness, diagnostic room preparation, and other back-office functions. The ideal candidate possesses strong ophthalmic knowledge, excellent patient interaction skills, and the ability to work efficiently in a fast-paced clinical environment.

Essential Duties and Responsibilities

• Perform ophthalmic diagnostic testing.
• Perform preliminary patient work-ups to prepare patients for examinations.
• Assist with maintaining medical supplies throughout the clinic.
• Process prescription refill requests.
• Assist patients with prescription refill requests for all providers.
• Support back-office operations, including checking voicemails and ensuring exam rooms and diagnostic rooms are prepared for patient care.
• Attend and complete all required compliance trainings.
• Maintain knowledge of and follow company policies, procedures, Code of Conduct, and all applicable federal and state regulations.
• Perform other duties as assigned. Duties and responsibilities may be added, deleted, or modified at the discretion of management.

Required Qualifications

• High school diploma or equivalent.
• Knowledge of eye anatomy, ocular conditions, and ophthalmic diagnostic equipment.
• Ability to perform slit lamp examinations and patient refractions.
• Ability to transfer mobile patients to an exam chair and occasionally assist patients in a wheelchair.
• Strong problem-solving and decision-making skills.
• Excellent interpersonal and customer service skills.
• Ability to communicate effectively and professionally with patients, providers, and staff.
• Ability to perform tasks accurately and in a timely manner.
• Ability to operate standard office equipment.

Preferred Qualifications

• Minimum of two (2) or more years of ophthalmic clinical experience.
• Bilingual (English/Spanish).

Berkeley Eye Center as an Employer

We desire to be the employer of choice in the vision care field with a culture that strives to make Kindness, Quality, Integrity and Growth our priorities. We have received local and national recognition as a Top Workplace with an emphasis on Work-Life Balance, Fair Pay & development opportunities.