Supporting enterprise customers remotely, the full-time DevOps Support Engineer will independently troubleshoot complex CI/CD, software, and infrastructure issues while designing scalable tools and processes to enhance customer experience. Key responsibilities Independently resolve highly technical CI/CD, software, and infrastructure issues for enterprise customers Lead customer-facing retrospectives and planning sessions to improve the Buildkite experience Contribute to and maintain open source tools and publish documentation updates to enhance the customer journey Required qualifications Strong coding or scripting ability in Bash, Ruby on Rails, or Golang Solid experience with CI/CD tools and platforms, including Linux, AWS, GCP, Azure, Terraform, and Kubernetes Proven ability to independently tackle complex technical issues Customer-centric mindset with a commitment to delivering world-class support Autonomous and proactive approach to work, identifying opportunities for improvement
DevOps Support Engineer in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.