Desktop Technician IIIOur client, a leading organization in the research and innovation sector, is seeking a Desktop Technician III to join their team. As a Desktop Technician III, you will be part of the IT Support team supporting the Clark, NJ location. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset, which will align successfully in the organization.What's the Job?Provide face-to-face technical support at the IT Kiosk, ensuring a welcoming experience for all employees.Configure, image, deploy, and troubleshoot laptops, desktops, mobile devices, and conference room AV equipment.Install and support standard software applications such as Windows 11, Mac OS, Microsoft Office 365, and Adobe Creative Cloud.Manage user accounts and permissions via Active Directory and Office 365.Support network connectivity, printers, and other peripherals, ensuring security and compliance standards are met.What's Needed?Bachelor's degree in a related field or 3-5 years of proven desktop support experience.CompTIA A+ certification or equivalent knowledge is highly preferred.Proficiency in Windows 11 and Mac OS environments.Experience with ServiceNow or similar ITSM ticketing systems and remote support tools.Strong understanding of basic networking, endpoint security, and troubleshooting LAN/Wi-Fi issues.What's in it for me?Opportunity to work in a dynamic and innovative environment.Engage in diverse technical support tasks that enhance your skills.Collaborate with a passionate and supportive team.Contribute to a company committed to excellence and continuous improvement.Be part of a forward-thinking organization that values diversity and inclusion.Upon completion of waiting period consultants are eligible for:Medical and Prescription Drug PlansDental PlanVision PlanHealth Savings AccountHealth Flexible Spending AccountDependent Care Flexible Spending AccountSupplemental Life InsuranceShort Term and Long Term Disability InsuranceBusiness Travel Insurance401(k), Plus MatchWeekly PayAbout ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.
Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.