Desktop Technician 2LeadStack Inc. is an award winning, one of the nation's fastest growing, certified minority owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.Duration: 9+ monthsLocation: 4203 Town Center Blvd., El Dorado Hills, CA 95762 - 100% OnsitePR: $25 - $28/hr on W2Day to Day ResponsibilitiesThe main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows and some Mac computers.Job ResponsibilitiesAssist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparationSetup new users, including desktop configuration, email accounts, LDAP accounts, VPN accountsSupport employees, both local and remote, with desktop issues, account issues, access to various internal servicesTroubleshoot software issues on employees desktops/laptopsSome off hours support may applyRequired Skills (top 3 non-negotiables):Knowledge of Windows OSExperience with desktop installations and configurationsTroubleshooting desktop and mobilePreferred Skills (nice to have)Customer Service SkillsActive DirectoryEducation Requirements: High School DiplomaSoftware Skills Required: Windows, Mac preferred, basic hardware and software troubleshooting