Desktop Team Leader: Trading

Role: Desktop Team Leader - Trading

Client: Elite FinTech / HFT Firm

Salary: $140,000-$250,000 + Bonus

Location: New York

Overview

My client are seeking an Engineer turned Manager to Lead a globally dispersed Desktop Support team, in a busy Trading environment. The ideal candidate will stem from a similar environment and will have the technical gravitas to guide a high-performing support function.

The Role

You will have 2+ years of experience in managing a Support team (ideally global). As the Desktop Team Leader, you will oversee a globally dispersed team, ensuring that the critical trading infrastructure and end-user environments remain robust and highly available.

Key responsibilities include:

• Leading a globally dispersed Desktop Support team in a fast-paced, high-frequency trading environment.
• Acting as an escalation point for complex technical issues, bridging the gap between engineering and management.
• Managing team performance, professional development, and resource allocation across multiple time zones.
• Ensuring high standards of service delivery for Windows-based trading workstations and server environments.
• Driving automation and efficiency within the support function using PowerShell and modern management tools.

Requirements

• Experience running a team of Support / Desktop Analysts (2+ years management experience required).
• Broad 2nd Line Support experience with a background in "hands-on" engineering.
• Strong Microsoft oriented skillset – Windows 10/11, AD, Office365, Windows Server, and Azure.
• Strong experience with PowerShell for automation and task efficiency.
• Ability to communicate at all levels, from technical teams to senior trading stakeholders.

What’s on Offer

• Elite FinTech / HFT Environment: Work at the pinnacle of financial technology.
• Exceptional Compensation: High base salary ($140k-$250k) plus a significant performance-based bonus.
• Global Impact: Leadership responsibility for a team with a worldwide footprint.
• Career Growth: Transition fully into a management path while maintaining technical influence.