Desktop Support TechLocation: 3050 Nebo Road, Madisonville, KYMust be a US Citizen.Is this position remote or in person? In Person On site 100%Pay Rate: $24/ hr with benefits.Timing: 2nd SHIFT, M-F, 2:00 pm -10:30 PM Local TimePC/laptop Deskside | Break/Fix Support | Hands&Feet | Install, Move, Add, Configure "IMAC"TOP 5 required skills that candidates must have:Uses a confident, positive attitude to deliver great customer experiences and to be invigorated by constant personal interaction. Candidates that demonstrate high energy are desired given fast pace environment.Candidate must have a deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well.Working experience or strong understanding of enterprise technologies (Office 365, Win10 Professional, imaging, and ticketing systems.
Having experience supporting applications related to engineering, manufacturing, and logistics is a plus.Soft Skills is a must for this role. Candidate must have the ability to work with strong personalities. Managing stress while being able to deescalate tense users is a key attribute.Dependability: both to get work done independently, and for attendance for availability to work scheduled hours.
Trusted to work proactively is a key attribute given limited site IT Leadership.Kindly share your resume with:Q1: How far you live from 3050 Nebo Road, Madisonville, KY 42431 and how will you commute dailyQ2: How many years of exp do you as Desktop Support Technician level 2Q3: Are you Comptia A+ or Microsoft or any other eq certQ4: How many years of Desktop Break/Fix Experience do you haveQ5: For submission, client needs MM/DD of Birth - kindly share